How to book a taxi in Haywards Heath

Three ways to book \u2014 all reach the same network of licensed local drivers. Pick the one that suits you.

1. Web booking (no app needed)

Use the booking widget on our homepage. About 20 seconds end to end:

1. Enter pickup and drop-off (Google address auto-complete).
2. Choose ASAP or schedule a date and time.
3. Pick a vehicle (4, 6 or 8 seater, or wheelchair-accessible).
4. Add options if you need them: child seat, pet, extra stops, wait-and-return.
5. See the exact upfront price, enter name + phone + email, confirm.

You\u2019ll get an SMS with a tracking link as soon as a driver is assigned. Best for: one-off trips, visitors, anyone who doesn\u2019t want yet another app on their phone.

2. The free XTaxi24 app

Available for iPhone and Android. Same prices, but with:

• Saved home / work / favourite addresses
• One-tap repeat bookings (\u201cBook me to Gatwick again\u201d)
• Live map of your driver
• In-app receipts and ride history (handy for expenses)
• Push notifications instead of SMS

Best for: regular users \u2014 commuters, parents, anyone who books more than once a month.

3. Phone

Prefer to speak to a person? Call 01444 718 418. A local dispatcher will take your booking, give you the same upfront price and confirm by SMS.

Best for: complex bookings (multiple stops, special requirements), older customers, or when you want to double-check a pickup detail. A small phone-booking fee may apply on top of the standard booking fee.

Quick comparison

	Web	App	Phone
Time to book	~20 sec	~10 sec	~2 min
Account needed	No	Yes (one-time signup)	No
Saved addresses	No	Yes	If you\u2019re a regular caller
Live driver map	Yes (SMS link)	Yes (in-app)	Yes (SMS link)
Pre-book in advance	Yes	Yes	Yes
Phone-booking fee	No	No	Small fee may apply

Scheduling for later

You can pre-book hours, days or weeks in advance. For airport pickups, we recommend scheduling at least 2 hours ahead at busy times (Friday afternoons, Sunday evenings, half-term Mondays). For 5am Gatwick runs, book the night before so you\u2019re top of the dispatch queue.

What you\u2019ll need

• Pickup address (street + house number / venue name)
• Drop-off address (or postcode + venue)
• A phone number we can SMS / call you on
• An email (for receipts)
• Card or cash to pay the driver in-car at the end

After you book

1. Confirmation SMS arrives in seconds with a tracking link.
2. Driver assigned notification shows the driver name, photo, vehicle and reg.
3. Live tracking \u2014 follow the car on the map.
4. Pickup \u2014 the driver will call you if they can\u2019t see you.
5. Payment \u2014 cash or card to the driver at the end of the trip.